WEBSITE PRIVACY & INFORMATION

Privacy Policy

WEBSITE PRIVACY POLICY
WEBSITE PRIVACY POLICY

How We Collect, Use & Protect Information

Spirit Medical Transport, LLC, operating as Spirit EMS, respects your privacy and is committed to handling information collected through this website responsibly. This Privacy Policy explains the types of information we may collect, how we use it, when it may be shared, and the choices available to you.

01

Information You Provide

Information submitted through applications, surveys, contact forms, document uploads, and other website forms.

02

Website Information

Limited technical information may be collected automatically through cookies, analytics, and normal website technologies.

03

Responsible Use

Information is used to respond to requests, process applications, operate our services, improve the website, and meet legal obligations.

PRIVACY POLICY DETAILS

Understanding Our Privacy Practices

Select a section below to learn more about how information may be collected and used when you interact with Spirit EMS online.

01 Information We May Collect

The information we collect depends on how you interact with our website and which services or forms you choose to use.

Information You Provide Directly

You may provide information to Spirit EMS when completing an online form, submitting an application, uploading documents, contacting us, completing a survey, or otherwise communicating through the website.

Depending on the form or service, this information may include:

  • Name and contact information.
  • Email address and telephone number.
  • Mailing or residential address.
  • Employment and professional information.
  • Education and training information.
  • Licenses, certifications, and qualifications.
  • Information submitted as part of an employment application.
  • Information submitted for EMT Scholarship, EMT Bootcamp, or Work+ programs.
  • Documents or files that you voluntarily upload.
  • Feedback submitted through surveys or questionnaires.
  • Other information you choose to provide.

Information Collected Automatically

When you visit the website, certain technical information may be collected automatically by the website platform, analytics services, security tools, or other technologies used to operate the site.

This information may include:

  • Internet Protocol (IP) address.
  • Browser type.
  • Device type.
  • Operating system.
  • Pages viewed.
  • Approximate geographic location based on IP address.
  • Date and time of visits.
  • Referring website or page.
  • General website interaction and performance information.
02 How We Use Information

Spirit EMS may use information collected through the website for legitimate business, operational, employment, educational, safety, and administrative purposes.

These purposes may include:

  • Responding to questions and requests.
  • Communicating with patients, clients, applicants, facilities, partners, or members of the public.
  • Processing employment applications.
  • Evaluating applicants for EMT Scholarship, Work+, EMT Bootcamp, or other educational programs.
  • Receiving supporting documents associated with an application.
  • Responding to client survey feedback.
  • Improving website functionality, performance, and usability.
  • Protecting the security and integrity of our website and technology systems.
  • Detecting or preventing fraud, misuse, security incidents, or other unlawful activity.
  • Complying with applicable laws, regulations, legal processes, and government requirements.
  • Maintaining business records where appropriate or required.
03 Online Forms & File Uploads

Spirit EMS uses online forms to allow visitors to submit applications, supporting documents, surveys, and other information.

Some forms displayed on this website may be provided or processed through third-party form services, including Cognito Forms. Information submitted through these forms may therefore be transmitted to and processed by the applicable service provider in order to deliver the requested form functionality.

When submitting information through an online form, please provide only information requested by the form and necessary for the purpose of your submission.

Please Use Care When Uploading Documents

Do not submit highly sensitive personal information through a general website form unless that information is specifically requested and the form is intended to receive it.

04 Cookies, Analytics & Website Technologies

Like many websites, the Spirit EMS website may use cookies, analytics services, log files, and similar technologies to operate the website, understand how visitors use it, improve performance, and maintain security.

Cookies are small data files stored by your web browser. Some cookies may be necessary for website functionality, while others may assist with analytics or preferences.

Depending on your browser and device settings, you may be able to block, limit, or delete cookies. Disabling certain cookies may affect how some website features function.

05 When Information May Be Shared

Spirit EMS may share information when necessary to operate the website, provide requested services, process applications, comply with law, or protect our organization and others.

Information may be shared with:

  • Service providers that support our website, forms, hosting, communications, or technology systems.
  • Organizations involved in processing employment, education, training, or program applications when appropriate.
  • Professional advisors such as legal, accounting, insurance, or compliance professionals when necessary.
  • Government agencies, regulators, courts, or law enforcement when disclosure is required or permitted by law.
  • Other parties when necessary to protect the rights, property, security, or safety of Spirit EMS, our employees, our patients, website users, or others.
  • A successor organization in connection with a merger, acquisition, restructuring, sale, or transfer of business assets.

Information submitted for medical treatment, patient care, billing, or other healthcare purposes may also be subject to separate legal requirements, including HIPAA where applicable.

06 Information Security

Spirit EMS takes reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, online transmission, electronic storage system, or method of communication can be guaranteed to be completely secure. Visitors should use appropriate care when transmitting information online.

If you believe information submitted through this website may have been compromised, please contact Spirit EMS promptly.

07 Data Retention

Information may be retained for as long as reasonably necessary to fulfill the purpose for which it was collected, support legitimate business or operational needs, maintain appropriate records, resolve disputes, enforce agreements, or comply with legal and regulatory requirements.

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal obligations.

08 Third-Party Websites & Services

This website may contain links to external websites, third-party platforms, embedded forms, maps, social media services, or other online resources that are not controlled by Spirit EMS.

Those third parties may have their own privacy policies and information practices. Spirit EMS is not responsible for the privacy practices, security, content, or operation of third-party websites or services.

We encourage visitors to review the privacy policies of third-party services before providing information to them.

09 Children's Privacy

The general Spirit EMS website is not intended to knowingly collect personal information from children through ordinary website use.

Certain educational or career exploration programs may be available to high school students. When a program is intended for minors, information should only be submitted through the designated program form and in accordance with any instructions, permissions, or consent requirements associated with that program.

10 Your Privacy Choices

Depending on the type of information involved and applicable law, you may contact Spirit EMS to ask questions about personal information you have provided through the website or to request that certain information be corrected or updated.

Certain records may need to be retained for legal, regulatory, healthcare, employment, operational, or recordkeeping purposes. As a result, not every request to delete or modify information can necessarily be fulfilled.

Requests involving protected health information should be made according to the procedures described in our HIPAA Notice of Privacy Practices.

11 Changes to This Privacy Policy

Spirit EMS may update this Privacy Policy from time to time to reflect changes in our website, services, technology, operational practices, or legal requirements.

When the policy is updated, the revised version may be posted on this page with an updated effective date.

Continued use of the website following publication of an updated policy constitutes use of the website subject to the revised policy.

PRIVACY QUESTIONS

Contact Spirit EMS

If you have questions about this Privacy Policy or how information submitted through this website is handled, please contact Spirit EMS.

Spirit Medical Transport, LLC 5484 State Route 49 S. Greenville, Ohio 45331
Privacy Policy Effective Date October 4, 2026